Terms & Policies

At Rêvasserie, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website and services, you consent to the terms described in this policy.

Information Collection: We may collect personal information such as names, email addresses, shipping addresses, and payment details when you place an order or interact with our website.

1. Use of Information: We use the collected information to process orders, provide customer support, personalize your experience, and send promotional communications.
2. Data Security: We employ industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
3. Third-Party Disclosure: We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or to facilitate order fulfillment.
4. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and gather information about how our website is used. You can manage your cookie preferences through your browser settings.
5. Your Rights: You have the right to access, modify, or delete your personal information. Please contact us if you wish to exercise these rights.

 

1. Shipping Methods: We offer various shipping options, including standard and expedited shipping. The available methods and associated costs will be displayed during the checkout process.
2. Delivery Times: Estimated delivery times will vary depending on the destination and chosen shipping method. Please refer to our shipping options for more details.
3. International Shipping: We offer international shipping to select countries. Additional customs fees or import duties may apply, which are the responsibility of the recipient.
4. Order Processing: Orders are typically processed within 3 business days. You will receive a confirmation email with tracking information once your order has been shipped.

1. Returns: We want you to be satisfied with your purchase. If you are not completely happy with your order, please contact our customer support team within 15 days of receiving your package to initiate a return.
2. Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
3. Refunds: Once your return is received and inspected, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to appear in your account.
4. Exchanges: If you would like to exchange an item, please contact our customer support team for assistance.

 

1. Acceptance of Terms: By using our website and services, you agree to comply with our terms and conditions.
2. Intellectual Property: All content on our website, including text, images, and logos, is protected by copyright and intellectual property laws. Unauthorized use or reproduction of our content is prohibited.
3. Limitation of Liability: We strive to provide accurate and reliable information, but we do not guarantee the completeness or accuracy of the content on our website. We are not liable for any direct or indirect damages resulting from the use of our website or products.